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Support

Contact support

Email us

Write to support@velqoralabs.com, or use the form below to prepare your message. To help us answer quickly, include:

  • your store URL
  • what you expected to happen
  • what happened instead
  • the feed or product error you see, if there is one

Never include passwords, access tokens, API secrets, or other credentials in a support request. Don't include your feed URL either: it works like a password.

Prepare a support request

Your store's web address, for example your-store.com.

What you expected, what happened, and any error. Up to 2000 characters.

Velqora doesn't send or store this form. It prepares an email that you send from your own email app.